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Digital registration automated, integrated and contactless With the new Digital Registration form you can make your guests’ lives easier and safer. Guests simply complete their forms remotely before arrival making social distancing at check-in easier whilst also saving you time and paper.  It takes seconds for them to complete and when completed it appears neatly in your […]
Automation, automation, automation There are three things we need to recognise about hospitality in these new COVID times; automation, automation and automation. Automation can make processes contact-less, be used to collect vital information and communicate more easily. All these things help build confidence and trust between you and your guests whilst saving hours on boring repetitive tasks. Let’s […]
Getting back open Operating in the current COVID19 world Operating in a world with COVID19 is a test for all the accommodation industry and it means having to adapt as things change and new information becomes available. It is initially unsettling for everyone, including guests, but there are basic steps that properties can take that will be the […]
Messaging reduces face-to-face tasks Communication is only the first part of Messaging, there is so much more. Your Messaging is fully integrated with your bookings so you can digitise parts of the guest experience, replacing some of your face-to-face interaction. We call these “Guest Actions”, they are perfect for automating processes that were manual (saving you time) and/or replacing […]
Manage Covid-19 As accommodation businesses start to enter the next phase of managing COVID-19, guests are looking for reassurance that the accommodation they are booking is as SAFE as possible, and the people operating it will be taking measures to protect them.  It is important that properties start to put measures in place now to deal with […]
Guest’s love Messaging As a guest we all love that time leading up to our holiday, the anticipation and excitement. The wind down from work and daily bind as we get our heads and hearts into holiday mode. Never have we been more ready for a break. Preparation and planning, brings a hint of anxiety to the excitement. […]
Smart Guest Messaging As technology develops so do your guests’ expectations. In the last 5 years messaging apps have flourished and entered our everyday lives. This has again accelerated in the last few months as we’ve have had to find ways to communicate with loved ones that we can’t visit. Family and work WhatsApp and Messenger groups have […]
5 Tales of great low cost service Every business is currently faced with some tough decisions, not least how to maintain quality and still save money in difficult times. Some very recent customers have shared their feedback on freetobook. As a family business we really know how to keep those budgets down and satisfaction up. Even during these terrible times all of […]
UK B&Bs need Covid help Over 10,000 B&Bs in the UK have had their business ripped from under them as the virus empties bedrooms across the land. Guests that would have come to stay would not only have enjoyed their unique accommodation but all the other popular tourism services connected to the area.  The knock on effect of not protecting […]
Working hard for you So much is beyond the control of accommodation owners in this difficult time. Yet we hear so many inspiring stories of owners using their extra time to help their community while others offer accommodation to key workers or get on with renovations and tidy ups, ready for a return to business.   We are positive, […]
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