Get the GuestTappy app
Scan the QR code to download the app
If guests don’t have many reviews to look through, it can be harder for them to choose your property with confidence.
You might be delivering a great guest experience, but if you only have a small number of Google reviews, potential guests have less feedback to help them decide.
When guests are comparing where to stay, a strong collection of genuine reviews gives them more confidence that other people have enjoyed their stay in the past.
The more happy guests you turn into reviewers, the stronger your reputation online can become.
See how to fix it →Your Guests Are Happier Than Your Google Profile Suggests
A guest can have a fantastic stay and still leave without writing a review.
Every guest is an opportunity to add another genuine review to your Google profile.
They get home, get back to work and move on with their lives. Unless you ask, there’s a good chance they’ll simply forget. That means you’re delivering great guest experiences without building the reputation on Google to match.
...reviews help them understand what staying with you is actually like.
A handful of reviews can leave guests with little information to go on, and less reason to trust they’ll have an amazing stay.
A larger collection of genuine reviews and feedback gives them more experiences to consider, helping them build trust and confidence before they book.
The easiest way to get more reviews is to make sure every guest has the opportunity to leave one. But asking guests manually takes time, and it’s easy to forget or miss it off your to-do list when you’re busy running your property day-to-day.
Prompt guests for feedback after their stay without you having to remember who to contact.
For example, freetobook’s Reputation Suite automates 100% of review requests, integrating them into guest communications so every guest gets prompted for feedback after their stay.
No need to remember who still needs to be asked, and no reason to manually follow up. It’s just a consistent process for turning more positive stays into genuine reviews.
A consistent review collection process makes it easier to:
Ask every guest automatically for feedback
Build your Google review profile with a steady stream of fresh and genuine reviews
Save time by removing manual review requests
Show potential guests more real experiences from recent, previous stays
Build trust and confidence when guests are comparing where to stay
Strengthen your online reputation as more happy guests share their experience
You’re already doing the hard work of delivering great stays for your guests. Make sure potential guests can see the evidence.
Make it easy for every guest to share their experience and turn more positive stays into genuine Google reviews.
See How Review Requests Can Work for You →Scan the QR code to download the app