As we step into 2025, we wanted to take a moment to reflect on what makes freetobook so special. Whether you’re a long-time customer or just getting to know us, these 25 fun facts give you a little glimpse of our journey, our people, and the value we bring to your business. From our humble beginnings to our most recent exciting innovations, we hope you find this inspiring!

1. Freetobook is used by accommodation providers in 130 different countries.
   
2. Our channel manager sent over 49 million updates in 2024, keeping your availability and rates accurate across all platforms.
3. Google Zero has facilitated over 150,000 direct bookings since its launch, increasing your revenue without commission fees
   
4. The fastest full setup we’ve recorded took under 20 minutes!
5. Our support team is available 365 days a year, proactively monitoring channel connections to keep everything running smoothly.
6. We are family-owned and independent, with no outside investment, ensuring we stay focused on our customers’ needs.
7. Dynamic Pricing is the quickest way to improve your bottom line with minimal effort.
8. We read every piece of customer feedback, and it’s where most of our new ideas come from
   
9. Heather, freetobook’s Account Manager, ran her own award-winning B&B for 8 years.
10. Our most popular feature is the channel manager, which has made over 20,000 connections since 2012.
11. Your diary has 13 different customisation options, allowing you to tailor it to exactly the way you like.
12. Freetobook has over 85 plants in our Glasgow office, keeping things fresh and green!
13. The Messaging feature has sent over 13 million messages since it launched, helping you stay connected with your guests.
14. Our team has a combined industry experience of over 252 years, bringing invaluable expertise to your business.
15. Eleanor, freetobook’s Product Manager, has been with the company for 20 years and still has her original call logs from when we started
    
16. Our webinars have a total watch time of 1,533 hours, helping customers get the most out of our system
    
17. Your referrals are responsible for 60% of our new customers – thank you for spreading the word!
    
18. The OTA surcharge feature has an immediate positive impact on direct bookings, increasing your profits.
19. Your freetobook team consists of 34 dedicated individuals, always thinking of ways to help you grow.
20. Craig, our Director, started freetobook in 1998 with just a computer, a fax machine, and the internet.
21. We offer 3 software internships every year to Scottish universities.
22. Eleanor performs a full system test every year, clicking every button to ensure everything runs smoothly – now that’s dedication!
23. Our office is dog-friendly, and when our furry friends come to visit, they instantly become to most popular colleagues (don’t tell the rest of the team!)
24. We’re launching an exciting new Guest App soon to enhance your guests’ experience even further.
25. Finally, we owe our success to you – our customers, our curiosity, and our amazing team. Thank you for being part of our journey!