Picture this: a guest finds your property, loves what they see, and clicks “Book Now” – only to be faced with a long, complicated checkout process. You’ve likely lost them. In today’s fast-paced, digital world, guests want their booking experience to be as quick and easy as possible.  

That’s why express checkouts can be a game-changer for your bookings. This quick, efficient process is designed to be as unobtrusive as possible – guests barely notice it. But for property owners, it offers both convenience and secure payment options. Here’s how express booking works, why it’s effective, and what it can do for your business… 

How Technology Facilitates Express Bookings 

A smooth, safe booking process is crucial, and with our integration with Stripe, express booking does just that. Using Stripe’s advanced technology, we make express booking not only fast but highly secure. With one-click options like ApplePay and GooglePay, guests can book with ease. Stripe accesses the guests’ digitial wallets to securely capture card details, name, address, and contact information with a single click, ensuring a seamless and secure card transaction experience.  

Imagine this: a guest can complete their booking in seconds, with no need to enter their payment information. The express process captures the card and guest details instantly, confirming the booking quickly and safely – so you can focus on delivering a great stay experience. 

The Benefits of a Seamless, Invisible Booking Process 

For many guests, the best booking process is one they barely notice. A quick, frictionless experience doesn’t just increase completion rates; it also allows guests to focus on what matters most – the excitement of their upcoming stay. Here’s why a modernised express checkout makes such a big impact: 

1. Cognitive Load Theory i.e. Less is More 

• What It Means: Our brains can only handle so much information at once. When faced with too many steps, guests might feel overwhelmed or frustrated, and they’re more likely to abandon the process. 

• How It Helps: By keeping the booking steps simple, we ease the mental strain on guests. A few quick steps, and they’re done! Less is truly more.

2. The Law of Least Effort i.e. We Love the Easy Route 

• What It Means: People naturally avoid effort where possible, especially online. Long processes or forms that drag can feel like a lot of work and may prompt guests to abandon the process. 

• How It Helps: With express booking options like ApplePay or GooglePay, guests can book in just one click. It feels relaxed, making the booking process more enjoyable and far more likely to be completed. 

 3. Short Attention Spans 

• What It Means: We all know how easily distracted we are online. Notifications, messages, and other apps are just a click away. If the booking process is tedious, guests might just get sidetracked. 
• How It Helps: A quick booking experience helps guests stay focused from start to finish. Fewer steps mean less chances for distractions, leading to higher completion rates. 

Express Booking for Higher Conversions and Security 

For property owners, express booking means higher conversions and secure transactions, ensuring a smooth and safe experience for guests. This feature is available for our Stripe-connected customers, giving your booking process a competitive edge. 

To Sum It Up 

An invisible, secure, and efficient booking process not only reduces booking abandonment but also gives guests an effortless experience they barely notice. With express booking, you get higher completion rates and peace of mind with advanced security – all while making the booking process as easy as possible.