Get the GuestTappy app
Scan the QR code to download the app
You’ve worked hard to build a good online reputation. But how can you make it even better?
Every positive Google review you collect improves your property’s review score. A rating of between 4.0 and 4.5 suggests that guests are booking an enjoyable stay.
But with so many properties to choose from, it often comes down to the smallest margins when guests finally decide to book. Your Google rating of below 4.5 could be costing you bookings!
So how can you turn a good Google reputation into a great one?
See how to fix it →Your Review Collection Process Could Be Holding You Back
Collecting regular, recent reviews on Google helps to maintain and even improve your rating.
Properties with the best Google ratings of 4.5+ don’t leave it to chance. Instead, they ask guests to leave a review after every stay.
This creates a steady flow of strong public reviews. In time, this builds trust with guests and helps them to see your property’s value.
Hesitant guests tend to go with the highest rated properties, so a difference as small as 0.5 could influence their decision.
Manually asking every guest to leave a review is time consuming, we know. It can become repetitive and let’s face it, boring.
This automates 100% of review requests, taking the stress out of review collection.
Via messaging, it encourages guests with positive experiences to leave public reviews on Google. However, guests with constructive feedback won’t be sent a public review link. This lets you deal with an issue privately, without it negatively impacting your Google rating.
Reputation Management tools help you to:
Ask every guest for feedback automatically after each stay
Save time by removing manual review requests
Stay current with a steady stream of feedback
Deal with negative feedback privately without impacting your rating
Strengthen your Google reputation and improve your review score
Build trust with potential guests comparing stays
Don’t let a margin of 0.5 lose you bookings. Reputation Management tools can help you improve your Google rating and get more bookings!
Get Started with Reputation Management →Scan the QR code to download the app