Freetobook Partners with the B&B Association
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You’ve been asking for it, and we’ve been working on it! Introducing ftbGo, our new mobile app included for all freetobook customers.
We know running a hotel, B&B, or guesthouse means there’s always something to do. And when you’re welcoming guests, cleaning rooms or taking a rare moment away from the property, you can’t always be sitting in front of your computer.
That’s why we’re building ftbGo: a mobile app to help you keep up with your bookings when you’re away from your desk.
The first version focuses on the essentials, giving you booking notifications to keep track of what’s happening at your property. And this is just the very beginning!
When a new booking comes in, a guest modifies their reservation, or a booking is cancelled, you can receive a notification straight to your phone.
You can also customise your notification preferences to suit you, choosing which booking updates you want to hear about.
Open ftbGo to see a summary of your arrivals for the day. If you need a closer look, head to the ‘Bookings’ tab for a calendar view where you can check arrivals, departures and guests staying another night.
Need to get in touch with someone before they arrive? You can find their phone number and email address in the app and tap their number to call them directly.
You can also check the payment status of a booking to see whether payment has been made or is still due.
When your guests arrive, you can mark them as checked in directly through ftbGo, without needing to head back to your computer to update their booking. You can also mark guests as checked out from the app.
They’re two little jobs you can take care of on the go, while getting on with the rest of your day.
We’ve made sure it’s easy to start using the app straightaway. Download ftbGo from the Apple App Store or Google Play and log in using your usual freetobook account details.
The same multi-factor authentication (MFA) security step you have on your freetobook account will apply when you log in to the app. And remember, you can make logging in even easier by using a passkey!
No separate account needed!
We want to be clear about what ftbGo offers today and where we plan to take it.
The first version is deliberately simple. At its heart, ftbGo is a notification app, with a few useful tools for checking bookings, accessing guest information and checking guests in.
Building an app that connects securely with the freetobook system takes time and care. We need to make sure customer accounts, booking information and guest details are handled securely, while ensuring everything works reliably with the system you already use.
Getting those foundations right gives us something solid to build on. Rather than trying to do everything at once, we’re starting simple and will keep building out the app and making it better.
And there’s great potential to do so much more!
We’re already working towards bringing more of freetobook to your phone, with several features planned for future versions:
We’ll share more as these features become available. We’re looking forward to adding to ftbGo over time and making it an increasingly useful part of managing your property.
ftbGo is included for all freetobook customers and available to download from the Apple App Store and Google Play.
Whether you’re checking arrivals over breakfast, getting in touch with a guest while you’re out or just wanting to know when a booking comes in, ftbGo helps you keep freetobook close at hand.
Scan the QR code to download the app